At Asterminds, Application Management goes beyond merely managing and optimizing overgrown applications. We understand just how much of your IT budget is being allocated towards Application Maintenance. According to a leading market research firm, ‘keeping the lights on’ takes up to a whopping 80 percent of IT budgets. We also understand the logistical challenges involved in supporting Obsolete Technology and software, hence our portfolio-based, consultative approach takes a holistic view of technology, information architecture, people, and services. We first understand your business domain, technology roadmap, processes, and applications, then optimize and align team structures to deliver improved application support. With minimum downtime and volatility, your applications stay optimally geared to provide rapid responses to key change requests and business requests. Questioning redundancies and high-cost low business-criticality applications, Asterminds also ensures easier application maintainability.
Asterminds works closely with you to maintain, adapt and develop your applications in order to minimize cost and maximize quality and flexibility.
Applications management enables you to:
• Gain significant reduction in IT operating expenses
• Maximize return on investment by improving the performance of your application portfolio
• Provide business efficiency and continuity by ensuring system and data availability, performance, functionality and integrity
• Flex up or down as your business strategy and needs change
• Improve user satisfaction
Our Offerings
From setting up a support organization and identifying the right applications for outsourcing to optimizing the application portfolio, Asterminds services can add value to your support efforts.
IT Resources that Match Business Needs
Many companies lack the resources to cover all competencies along the application lifecycle. With on-demand access to Asterminds skilled specialists, you can leave your application management queries to us and focus on your core competencies.
Our Application Skills on Demand is a single professional services contract that provides access to our project managers, business analysts, application technicians and other application management specialists.
Risk and Responsibility
We are committed to your success. We build commercial and contractual incentives into each client engagement to demonstrate our commitment to ensuring your application estate is aligned with your business objectives.
Providing Cutting-edge Solutions
Our dynamic service level agreements and collaborative approach to engagements includes:
• Traditional Application Management services and on-demand hosted services on a monthly cost-per-user basis
• The SAP EZ Trans, an accelerator for transitioning SAP support that reduces the time and effort required for knowledge transfer
• A Failure Mode Analysis to identify recurring/potential failures in an application, assessing risk and impact, and determining corrective and preventive measures
• The Application Intelligence Center, which creates an extensive application knowledge base providing better management visibility
On-demand Services
Our consulting service offerings, available on-demand, can even be implemented prior to outsourcing application maintenance. These services include setting up support organization, scalability assessment, portfolio analysis and optimization, and sourcing strategy.
Maintenance
Our maintenance service typically begins with corrective maintenance, evolving to adaptive, preventive, and perfective maintenance. Invest in peace of mind with Asterminds proven methodology for application maintenance, including application support, technical, functional, and ongoing enhancements.
Benefits
• Significant reduction of maintenance costs
• Lowered risks and increased predictability
• Timely release of programs and enhancements
• Improved knowledge management with tool-based reverse engineering
• Full portfolio optimization
• Cost variability for cyclical businesses
• Ongoing alignment with industry trends
AsterMinds Experience
Based on your needs and the engagement model, AsterMinds can deliver 24x7 coverage for application portfolio. AsterMinds expertise spans Microsoft Technologies, J2EE, Java and several other platforms, databases, languages, software, and enterprise applications. Our portfolio-based approach, combined with the depth and specificity of our processes allows unparalleled levels of customization. We can truly adapt our solutions to your critical needs.